The Pro.innova.com website is meant to supplement ­ not replace ­ regular diagnostic and troubleshooting practices and procedures. The Pro.innova.com website contents, including text, graphics, images and other information ("Content") are for informational purposes only.

The Innova device and website are meant to provide a basic overview of probable causes for faults associated with electronic- and emissions-related systems in a vehicle. Probable cause(s) and Verified Fix(es) are based on years of historical data compiled by ASE Certified Master Technicians. They are organized from most probable to least probable. Estimates are based on parts costs available at the time of data collection. The Verified Fix / Solutions do not include the diagnostic time, which will vary from one repair shop to another.

It is not recommended that you make repairs based solely on the information obtained through the Pro.innova.com website or from a Diagnostic Trouble Code (DTC) retrieved using any Innova tester. This site and the related diagnostic tools should be used as a guide in determining the appropriate diagnostic and troubleshooting procedures to isolate the cause(s) of of a given malfunction.

Copyright and Trademark Notices

All contents, including information, data, software, photographs, graphs, videos, typefaces, graphics, music, sounds, and other material, of the Pro.innova.com website are Copyright © 2012 IEC and/or its affiliate companies, 17352 Von Karman Avenue, Irvine, California 92614. All rights reserved. Copyright and other intellectual property laws and treaties protect any hardware and software or content provided as part of the service. We and/or our suppliers own the title, copyright, and other intellectual property rights in the hardware, software or content. Logos and other marks are also trademarks or registered trademarks of IEC, in the United States and elsewhere. Other names of actual companies and products mentioned herein may be registered trademarks of their respective owners in the United States and other countries. Any rights not expressly granted herein are reserved.

IEC values your privacy

Any and all information collected at this site will be kept strictly confidential and will not be sold, reused, rented, loaned, or otherwise disclosed to any outside third-party. Any and all information provided by you will be held with the utmost care, and will not be used in ways that you have not consented to.

Collection of personal information

Several sections of the Pro.innova.com website request and collect personal identifiable information, such as your e-mail address, name, home or work address or telephone number. The provided information will only be used to provide you with any and all requested information and will NOT be sold, reused, rented, loaned, or otherwise disclosed without your authorization.

Use of your personal information

All the personal identifiable information and related information provided by you will only be used as authorized by you. This information will NOT be shared with third parties for commercial purposes. The consented information provided by you can and may be used in the following ways:

• To support customer questions regarding any of the products offered in this website
• To improve our product
• To improve the content and service of our website
• To alert you of new products, special offers and other information related to car repair
• To service our accounts

In addition, you have the right to modify all personal information provided by you by contacting us. (See below for contact information)

Use of Cookies

A cookie is a text file that is placed on your hard disk by an Internet web server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

This website collects "cookie" information to personalize your browsing experience and to provide you better service and information about your needs and interests.

Most Web browsers have the ability to accept or decline "cookies". Popular browsers such as Microsoft® Internet Explorer, Apple® Safari and Firefox® automatically accept cookies, but you can modify their setting to decline cookies if you desire. Some sites use cookies to provide an interactive experience, so if you choose to decline cookies you may not be able to view all its features.

Web Server Security Practices

All information collected by our server is protected through a firewall, which prevents outside visitors to collect any information about you. Internally, the information is redirected and stored in a secure and isolated server that is only accessible by authorized personnel.

Liability

The use of the Pro.innova.com Content is at your own risk. When using the Pro.innova.com system, information will be transmitted in a way that may be beyond the control and jurisdiction of IEC, and its suppliers. Therefore, IEC and its affiliate companies assume no liability for or relating to the delay, failure, interruption or corruption of any data or other information transmitted in connection with use of an Internet / web browser connection.

EXCEPT AS SPECIFICALLY PROVIDED HEREIN OR OTHERWISE REQUIRED BY LAW, IEC MAKE NO REPRESENTATIONS OR WARRANTIES, EXPRESSED OR IMPLIED. BY WAY OF EXAMPLE, BUT NOT OF LIMITATION, IEC MAKE NO REPRESENTATIONS OR WARRANTIES OF MERCHANTABLITY OR FITNESS FOR ANY PARTICULAR PURPOSE. IEC SHALL IN NO EVENT BE LIABLE TO YOU, YOUR SUCCESSORS, CUSTOMERS OR ANY OTHER THIRD PARTY, FOR ANY DAMAGES, WHETHER DIRECT OR INDIRECT, SPECIAL OR GENERAL, CONSEQUENTIAL OR INCIDENTAL, ARISING FROM ANY LOSS CLAIMED AS A RESULT OF THE USE OF THE Innova VEHCILE DIAGNOSTIC TOOL OR THE ASSOCIATED VEHICLE DIAGNOSTIC INFORMATION DATABASE

Passwords

Pro.innova.com offers some services that allow you to record and store information in a password-protected area, such as Login information. You are responsible for taking all reasonable steps to ensure that no unauthorized person shall have access to your Pro.innova.com passwords or accounts. You grant IEC and all other persons or entities involved in the operation of the Site the right to transmit, monitor, retrieve, store, and use your information in connection with the operation of the Site. IEC does not assume any responsibility or liability for any information you submit.

Pro.innova.com "Public Areas"

If you use a public area of the Pro.innova.com website, such as a chat room or bulletin board, you are solely responsible for your own communications, the consequences of posting those communications, and your reliance on any communications found in the Public Areas. IEC and its licensors are not responsible for the consequences of any communications in the Public Areas.

3rd Party Links and Content

Pro.innova.com may provide links to third-party web sites. IEC does not endorse the content on any such third-party websites, nor is IEC responsible for the content of linked third-party sites. Your use of third-party websites is at your own risk and subject to the terms and conditions of use for such sites.

Indemnity

You agree to defend, indemnify, and hold IEC, its management team, employees, agents, licensors, and suppliers, harmless from and against any claims, actions or demands, liabilities and settlements including without limitation, reasonable legal and accounting fees, resulting from, or alleged to result from, your violation of these Terms and Conditions.

Licensed Data

Some of the material provided in the Pro.innova.com database is under license from third party organizations. No part of this content may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, storage in an information retrieval system, or otherwise, without the written permission of the licensed publisher. Any unauthorized commercial use, resale or mailing list database development, utilization or application is also prohibited.

Use of Content

IEC authorizes you to view or download a single copy of the material on this site solely for your personal, noncommercial use if you include the following copyright notice: "Copyright © 2012, IEC All rights reserved."

Any use of the Content not expressly permitted by these Terms and Conditions is a breach of these Terms and Conditions and may violate copyright, trademark, and other laws. Content and features are subject to change or termination without notice at the editorial discretion of IEC All rights not expressly granted herein are reserved to Pro.innova.com and its licensors.

If you violate any of these Terms and Conditions, your permission to use the Content automatically terminates and you must immediately destroy any copies you have made of any portion of the Content.

Patents

One or more of these patents apply to IEC: 6,687,584, 6,941,203, 6,947,816, other patents pending. Except as specifically provided herein, nothing contained herein shall be construed as conferring by implication, stopple or otherwise the granting of any license or right under any such patent.

Contact Information

Questions or comments regarding this website or our policies? Please contact us at:

Innova Tools

Technical Service Center
17352 Von Karman Ave.
Irvine, CA 92614
U.S.A.

Phone: 1-877-227-7226 Mon-Sat 6am-6pm PST
Fax: 714-241-3979 24hrs
Email: corp@pro.innova.com