Troubleshooting

part #:3140b - Scan Tool CanOBD2&1® Kit

Please select a question from the choices below. You may also click on the buttons on the left to download the manual for this tool, download the most current version of software or shop for accessories.

    Commonly Asked Questions

  • Why doesn’t the Owner’s Manual provide definitions for all of the available codes?
  • Will this Scan Tool work on “full size" trucks or motor homes?
  • Does this Scan Tool have “bi-directional” features?
  • What is the purpose of the EMISSION STATUS LEDs?
  • Will this Scan Tool erase codes and turn the Malfunction Indicator Lamp (MIL) off?
  • If I lose or damage my software CD, do I have to buy another one?
  • What extra features does the software offer?
  • Does this Scan Tool support Extended CAN?
  • With what model years is the Scan Tool compatible?
  • Where can I get code definitions for the codes I retrieved if definitions are not available through the Scan Tool?
  • Why does the 3100/1003 turn off when the LINK button is pressed?
  • What is Live Data?
  • I lost my Owner’s Manual, where can I get another one?
  • Does this Scan Tool display Freeze Frame data?
  • Will this Scan Tool work on vehicles outside the US or Canada?
  • Will this Scan Tool read and display Live Data?
  • Will this Scan Tool work on diesel vehicles?
  • Can I retrieve manufacturer-specific Diagnostics Trouble Codes (DTCs) with this Scan Tool?
  • Will this Scan Tool display a vehicle’s VIN?
  • Why does the “Unable to establish link” message display?
  • Is the Scan Tool "ready to use" out of the package, or does it need to be updated first?
  • Why does my cable have 14 pins instead of 16 pins?
  • Can I retrieve ABS, Body or Air Bag codes using the Scan Tool?
  • How can I record Live Data using the Scan Tool?
  • How can I update the Code Reader firmware?
  • Will the Scan Tool damage my vehicle’s electronic systems?
  • Can I use the Scan Tool with the engine running?
  • What is Freeze Frame data?
  • What PIDs will this Scan Tool display for my vehicle?
  • Why do the Monitor icons continue to flash?